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- Cultural Competence -


The past week OIH and AKEP has been working on the improvements for the trainers' manual. We revisited the concept of cultural competence and the self-assessment questions that the learners could utilise.


Cultural competence refers to an individual's capability to effectively and respectfully interact and work with people from different cultural backgrounds. It involves the ability to understand, appreciate, and adapt to cultural differences, as well as the capacity to navigate and succeed in diverse cultural environments.


Developing cultural intelligence requires a commitment to continuous learning and growth, as well as a willingness to engage in self-reflection, empathy, and open-mindedness. It is an essential skill for fostering inclusive and respectful environments, promoting diversity and equity, and achieving successful cross-cultural interactions and collaborations.


Self-Assessment questions for Cultural Competence:


1. Cultural Awareness: - Am I aware of my own cultural biases, assumptions, and stereotypes? - Do I recognise and appreciate cultural differences and diversity? - Have I actively sought to increase my knowledge and understanding of different cultures?

2. Cultural Knowledge: - Have I invested time and effort in learning about different cultures? - Do I have a good understanding of cultural norms, values, and traditions? - Am I aware of the historical and social context of various cultural groups?

3. Adaptability: - Am I able to adapt my behaviour and communication style to different cultural contexts? - Do I feel comfortable in unfamiliar cultural environments? - Can I navigate and work effectively in multicultural settings?

4. Openness and Respect: - Am I open-minded and non-judgmental towards individuals from different cultures? - Do I approach cultural differences with curiosity and respect? - Can I suspend my own cultural assumptions and be receptive to new perspectives?

5. Empathy and Perspective-Taking: - Can I empathise with individuals from different cultural backgrounds? - Do I seek to understand their experiences and viewpoints? - Am I able to put myself in their shoes and see the world through their eyes?

6. Communication: - Am I able to communicate effectively across cultural boundaries? - Do I listen actively and attentively to individuals from different cultures? - Am I aware of nonverbal cues and cultural nuances that may impact communication?

7. Cultural Sensitivity: - Do I demonstrate sensitivity and respect towards cultural differences in my interactions? - Am I mindful of avoiding cultural stereotypes and generalisations? - Do I take into account cultural factors when making decisions or solving problems?

8. Conflict Resolution: - Am I skilled in resolving conflicts that arise from cultural misunderstandings? - Can I mediate and find common ground between individuals from different cultural backgrounds? - Do I approach conflicts with a mindset of cultural sensitivity and collaboration?

9. Continuous Learning and Improvement: - Am I committed to continuously expanding my cultural intelligence? - Do I actively seek feedback and learn from experiences involving different cultures? - Am I willing to engage in ongoing professional development to enhance my cultural intelligence?


It is important to remember that cultural competence is a dynamic skill set that can be developed and refined over time. This self-assessment can be utilised to identify areas for growth and take intentional steps towards increasing cultural intelligence in both personal and professional contexts.


Stay tuned for further news and insights from the ENEU project!





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